FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Orders
How can I track my order?
Once your order ships, you will receive an email with a tracking number. Use this number on our website or the carrier’s site to monitor your shipment’s progress.
Can I cancel or modify my order after placing it?
Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team promptly to make any changes.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
Products
Are your cases compatible with all iPhone models?
Yes, our cases are designed to fit a wide range of iPhone models. Check each product page for specific compatibility details.
What materials are your cases made from?
Our cases are crafted from high-quality materials such as genuine leather, durable silicone, and reinforced polycarbonate, ensuring both protection and style.
Do your cases support wireless charging?
Yes, all our cases are designed to work seamlessly with wireless charging, so you never have to remove the case to charge your device.
Shipping & Returns
How long does it take to receive my order?
Orders typically ship within 1-2 business days. Delivery times vary based on your location, with standard shipping taking 3-5 business days for domestic orders.
What is your return policy?
We offer a 30-day return policy for unused and undamaged products. Contact our support team for return instructions and a pre-paid return label.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times will vary based on the destination.